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At Lipeca.com, we strive to deliver your orders accurately, speedily, and affordably. Please review our shipping policy below for details on processing times, shipping options, costs, and tracking.

1. Order Processing

• Processing Time: We process orders within 1–2 business days (Monday–Friday), excluding weekends and holidays.

• Order Cutoff: Orders placed before 2:00 PM (UTC) on a business day begin processing that same day. Orders placed after the cutoff will be processed the next business day.

2. Domestic Shipping (Within [Your Country])

• Free Standard Shipping: Enjoy free standard shipping on orders over $75.

3. International Shipping

• Availability: We ship worldwide to most destinations.

• Delivery Estimate: 10–20 business days, depending on destination and customs processing.

• Cost: Calculated at checkout based on weight, dimensions, and destination.

• Customs & Duties: International orders may incur import duties or taxes. These charges are the responsibility of the recipient.

4. Shipment Tracking

1. Once your order ships, you’ll receive an email with your tracking number and a link to the carrier’s tracking portal.

2. Tracking updates may take up to 24 hours to appear in the carrier’s system.

3. Use the provided link or visit the carrier’s website and enter your tracking number to view real-time status.

5. Address Accuracy

Please ensure your shipping address is complete and accurate. If you need to correct your address after placing an order, email us immediately at support@lipeca.com. We cannot guarantee changes once the order has shipped.

6. Lost, Damaged, or Delayed Shipments

• Lost or Damaged Packages: Report any lost or damaged shipments within 7 days of the expected delivery date. Email support@lipeca.com with your order number and, if applicable, photos of damage. We will arrange a replacement or refund.

• Delays: Carriers may experience delays due to weather, customs, or high volume. If your shipment is delayed, you can contact the carrier directly using your tracking number or reach out to us for assistance.

7. Returns & Exchanges

For information on returns and exchanges, please visit our Returns & Refunds Policy or contact our support team at support@lipeca.com.

8. Contact Us

If you have any questions about shipping, please reach out:

• Email: support@lipeca.com

• Phone: +44-7458-1484-56

• Business Hours: Monday–Friday, 9:00 AM–5:00 PM (UTC)