1. Effective Neck Stretching: Our neck traction device gently pulls the head away from the neck. This traction decompresses the spinal cord and relaxes upper back muscles for potential relief from neck discomfort. 2. Promotes Neck Curve Recovery: This neck stretcher strap aids in restoring the natural curve of your cervical spine which can be affected by sedentary lifestyles and poor posture. 3. Corrects Head Posture: In addition to decompression, this device may also help correct forward head posture, a common issue in today's digital age, encouraging proper spinal alignment. 4. Safe to Use: To ensure user safety, our neck traction tool includes a chin strap. This feature helps secure the head during traction, preventing slippage during use. 5. Comfortable Handle: The neck stretcher strap comes with a comfortable handle designed for an optimized user experience, making the traction process smoother and more relaxed.
1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2) Payment must be made within 3 days of order.
3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
About shipping
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO) 2. Orders processed timely after the payment verification. 3. We ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 4. The images shown are not the actual item and are for your reference . 5. SERVICE TIME is provided by the carrier and excludes weekends and holidays. times may vary, particularly during the holiday season. 6. If you have not received your shipment within the period, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
8. We seller are not in charge of import duty, buyer is responsible for that. Any dispute caused by this is unreasonable.
9. BR buyer please provide the cpf or cnpj, it will be better for you to get it more quickly. thanks
Return and Refund
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!And Pay attention please!The Shipping cost is bear by buyer themselves. 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#. 3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement. 4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
About feedback
We maintain high standards of excellence and strive for customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!
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Shipping
At Lipeca.com, we strive to deliver your orders accurately, speedily, and affordably. Please review our shipping policy below for details on processing times, shipping options, costs, and tracking.
1. Order Processing
Processing Time: We process orders within 1–2 business days (Monday–Friday), excluding weekends and holidays.
Order Cutoff: Orders placed before 2:00 PM (UTC) on a business day begin processing that same day. Orders placed after the cutoff will be processed the next business day.
2. Domestic Shipping (Within [Your Country])
Shipping Method
Delivery Estimate
Cost
Standard Shipping
5–7 business days
Flat rate: $4.99
Expedited Shipping
2–3 business days
Flat rate: $12.99
Overnight Shipping
1 business day
Calculated at checkout
Free Standard Shipping: Enjoy free standard shipping on orders over $75.
3. International Shipping
Availability: We ship worldwide to most destinations.
Delivery Estimate: 10–20 business days, depending on destination and customs processing.
Cost: Calculated at checkout based on weight, dimensions, and destination.
Customs & Duties: International orders may incur import duties or taxes. These charges are the responsibility of the recipient.
4. Shipment Tracking
Once your order ships, you’ll receive an email with your tracking number and a link to the carrier’s tracking portal.
Tracking updates may take up to 24 hours to appear in the carrier’s system.
Use the provided link or visit the carrier’s website and enter your tracking number to view real-time status.
5. Address Accuracy
Please ensure your shipping address is complete and accurate. If you need to correct your address after placing an order, email us immediately at support@lipeca.com. We cannot guarantee changes once the order has shipped.
6. Lost, Damaged, or Delayed Shipments
Lost or Damaged Packages: Report any lost or damaged shipments within 7 days of the expected delivery date. Email support@lipeca.com with your order number and, if applicable, photos of damage. We will arrange a replacement or refund.
Delays: Carriers may experience delays due to weather, customs, or high volume. If your shipment is delayed, you can contact the carrier directly using your tracking number or reach out to us for assistance.